Return & Refund Policy

Return & Refund Policy:

Your order will be eligible for a return, replacement, or refund under the following circumstances:

1. Incorrect Item Received: You received an item different from what you ordered.
2. Damaged Shipment: The shipment was damaged upon arrival.
3. Incomplete Order: A part of your shipment is missing.

Conditions to qualify:

• You must notify our customer care team within 24 hours of receiving the order.
• Provide proper unboxing video highlighting the issue.

This ensures a seamless and prompt resolution to your concerns.

RETURN OR REFUND METHOD:

To initiate a return or refund please fill your details here
According to the details of your case, we will respond to you within 2 working days regarding the decision on your case.

The following will be the likely outcomes:

• In case you received wrong item(s) in your order, will be shipping the missing item immediately.
• In case you received a damaged product, a replacement will be shipped to you immediately.
• In case you think your case qualifies for a refund, please let us know while filling the details.

REFUND FOR CANCELLED/RETURNED PRODUCT:

In case of prepaid orders, we will initiate a refund to your original method of payment within 3 working days.

For COD orders, customers will be required to provide bank details where they would like to receive the refund. Please allow a time period of 7 working days.